Privacy policy

Ritz Co., Ltd. (hereinafter referred to as "our company") establishes the basic concept of protecting personal information of users on this site as follows.

■Definition of personal information

As stipulated in Article 2 of the Act on the Protection of Personal Information (Act No. 57 of 2003) (hereinafter referred to as the "Personal Information Protection Act").

■ Collection of personal information

We mainly collect information about users such as: However, the following are examples and are not limited to:
・Information related to individuals such as the user's name, date of birth, gender, telephone number, email address, address, occupation, family information, personal interests, and inquiry content.
・Information related to the use of services operated by the Company, such as subscribing to e-mail magazines.
・Information related to the device identification number of the mobile phone terminal that the user accesses the site operated by the Company, and the manufacturing number of the UIM card such as the FOMA card.

■ Purpose of use of personal information

The Company collects and uses personal information of users only for the following purposes of use or within the scope of purposes notified in advance.
・Provision of information provision services, system use services, and other services operated by the Company.
・Selling, soliciting sales, or shipping products, etc. of the Company or a third party.
・Personal authentication.
- Charge billing and billing calculation.
・Responding to reports, complaints, and other inquiries from users.
・Communication with users, such as providing services to users, notifying users of updates, and providing other information.
・Implementation of marketing such as questionnaires, campaigns, and sweepstakes.
・Aggregation and analysis of registration information, usage status, access history, etc. for the purpose of improving the services operated by the Company.
・Development of new services and new functions.
・System maintenance and troubleshooting.
・Advertisement of our company or a third party (including sending direct mail and sending e-mail).

■ Provision to third parties

We will not disclose personal information to third parties unless we have obtained the consent of the customer.
However, personal information may be provided to third parties in the following cases.
・When there is consent of the person.
・When disclosing to financial institutions, credit card companies, collection agencies, fund settlement companies, or other business operators who perform settlement or act as an agent for settlement of charges.
・When disclosing to a subcontractor or partner.
・When disclosure is made to a lawyer, accountant, or other person who has a duty of confidentiality to the Company for the necessity of the Company's business.
・When a national agency, local government, or a third party entrusted by them requests disclosure of personal information in accordance with the provisions of laws and regulations.
・When it is necessary to protect human life, body or property, and it is difficult to obtain the consent of the person who is the subject of personal information.
・When it is necessary to exercise our rights.
・When permitted by the Personal Information Protection Law and other laws and regulations.

■ Management of personal information

・We will take reasonable safety measures to prevent unauthorized access, loss, destruction, falsification and leakage of personal information collected by us.

■ Disclosure of personal information, etc.

If a user wishes to disclose, correct, add, delete, or suspend the use of his or her personal information, after confirming the identity of the user, based on the provisions of the Personal Information Protection Law, We will respond promptly. Please note that we may not be able to comply with your request, such as if your request does not meet the requirements stipulated by laws and regulations. In addition, when disclosing personal information, we may charge a fee separately determined by our company.

■ Cookies

This site uses cookies for logging in and managing the shopping cart. You can use this site even if you refuse cookies, but this site uses cookies to make it more convenient for you to use it, such as saving you the trouble of entering personal information when you visit the site again. There is a page that uses , so we recommend that you enable cookies in your browser settings.

■ Access log files

We use access log files to investigate the trends of users of this site.

■ About links

This site contains links to some external sites, but we are not responsible for the collection of personal information on the linked websites, so please read the privacy statements of the linked websites. Please be sure to refer to it.

■Contact point

If you wish to disclose or delete your personal information, please contact us using the inquiry form below.
⇒Contact form